The event's hotel block has been automated within the registration process using Cvent's highly detailed request system. Confirmations are emailed within seconds and contain only information specifically tailored to each guest's unique experience.
From the way name badges are distributed to the seemingly trivial transitionary periods between sessions, I'm viewing every moment as an opportunity to care for each guest in memorable ways.
Taking inspiration from Will Guidara's "Unreasonable Hospitality", my team is researching each guest's likes, dislikes, special dates, and more. I'll use the details we find to spread a little joy when they least expect it.
I believe in the power of "place" - otherwise, a windowless ballroom anywhere would suffice! I'm giving the event a Texas flair in our communication design (see below) and our activities and gifts offered, like custom chain stitched bandanas, cigar rolling, and Texas BBQ cooked under the stars.
Each guest's situation is considered thoughtfully throughout the registration process, with answers to specific questions triggering a tailored set of prompts that wastes no time and provides each registrant exactly what they need.